Learn to properly package your bike for shipping to another location or back to QuietKat for service under warranty.
Materials Needed:
- Foam pieces
- Heavy-duty zip ties
- Disk brake covers
- Disk brake caliper spacer
- Pedal wrench (15mm)
- 4mm Allen wrench
- 5mm Allen wrench
- Packing tape
- Box
Procedure:
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Protect the Frame:
- Wrap the down tube (with battery housing) using a long piece of foam.
- Secure the foam with heavy-duty zip ties.
- Wrap the top tube and handlebars, using two pieces if necessary.
-
Remove Pedals:
- Use a 15mm pedal wrench to remove the pedals.
- Remember that the drive-side pedal is regular threaded, while the non-drive side is reverse threaded.
- Wrap pedals with foam to place in the box. You can zip tie the pedals together for more secure shipping.
-
Loosen Stem and Remove Handlebars:
- Use a 4mm Allen wrench to loosen the four bolts holding the handlebars onto the stem.
- Carefully remove the stem cap and handlebars.
- Reinstall the stem cap loosely for safekeeping during the shipment.
-
Secure Handlebars:
- Orient the handlebars parallel to the fork. You should not need to disconnect any cables.
- Use a zip tie to secure the handlebars to the top tube.
- Ensure it's snug but not too tight.
-
Remove Front Wheel:
- If your bike has a thru axle, remove the front wheel from the thru axle.
- If your bike does not have a thru axle, using a 15mm wrench, loosen the two nuts on either end of the axle and remove the wheel straight from the frame.
- If you have an Apex or Ridgerunner, use a 4mm Allen wrench to loosen the clamps at the bottom of the fork and then remove the thru axle.
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Wrap Fork, Handlebar, and Stem:
- Wrap foam around the fork leg and secure it to the handlebar using a zip tie.
- Wrap foam around the stem and tie it securely.
-
Drop the Bike into the Box:
- Lift the front and back of the bike simultaneously with the help from a friend.
- Lower the bike straight into the box, ensuring no components bind along the way.
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Add Additional Protection:
- Place a disk brake protector on the side of the box and drop the front wheel next to the bike.
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Seal the Box:
- Close the box securely.
- Seal all edges with packing tape for maximum protection during shipping.
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Final Check:
- Ensure all components are securely wrapped.
- Confirm that pedals are snugly wrapped.
- Double-check that handlebars are securely tied to the top tube.
By following these steps, you've properly packaged your bike for shipping, whether it's for warranty service or your next adventure.