This article will highlight the most frequently asked questions about QuietKat E-Bikes.
WHAT IS THE WARRANTY ON A QUIETKAT ELECTRIC MOUNTAIN BIKE?
QuietKat offers a 1-year warranty on all components and the frame has a lifetime warranty. Please read the full warranty information located in your owner's manual for more info. We offer an all-inclusive long term warranty through Extend
CAN I CLIMB HILLS & MOUNTAINS WITH A QUIETKAT?
QuietKat electric mountain bikes can climb incredibly steep hills and mountain trails. QuietKat eBikes are designed and thoroughly tested on the most rugged terrain and trails that the Colorado's Rocky Mountain's has to offer.
HOW LONG DOES IT TAKE TO CHARGE A BATTERY FOR A QUIETKAT ELECTRIC MOUNTAIN BIKE IF IT’S COMPLETELY DEAD?
QuietKat's premium batteries range in size and charge time. On a standard charger or solar charger the range is approximately 6-8 hours.
DOES THE BATTERY CHARGER PLUG INTO A STANDARD 110V OUTLET?
Yes, as well as our car charger and our solar charging station
HOW MANY MILES CAN I TRAVEL ON ONE BATTERY?
Mileage depends on a number of factors including battery size, rider weight, added gear, temperature, and terrain.
On average, QuietKat eBikes have a max range in eco pedal-assist mode of 30-60 miles.
DO THE BATTERIES REQUIRE ANY ONGOING MAINTENANCE?
No. Unlike many lead-acid batteries, our batteries are sealed and made up of premium lithium cells, requiring zero maintenance.
HOW DOES A QUIETKAT PERFORM IN MUD, SNOW, AND SAND?
QuietKat electric bikes are built with oversized all-terrain tires which are capable of maintaining traction in steep terrain, shallow mud, sand and snow. The tires can be deflated down to as low as 8lbs for added traction in these conditions.
WHAT IS THE RISK-FREE TRIAL?
All QuietKat eBikes come with a 15 Day, 10 Mile max trial period that begins when the bike arrives at your door. Learn more here.
ARE THE SPEED AND POWER OF YOUR ELECTRIC MOUNTAIN BIKES ADJUSTABLE?
Yes. With a simple programming change on the digital screen on the handlebars, the speed and power can be increased or decreased based on rider preference. Refer to the Getting Started Series for a short video tutorial on how to adjust settings.
IS FINANCING AVAILABLE FOR MY QUIETKAT PURCHASE?
Yes, financing is available for every QuietKat electric mountain bike. We’ve partnered with Affirm and PayPal to offer flexible financing options that let you pay for your purchase over time when approved. Simply add items to your cart, proceed to checkout, and after filling out your billing address and credit card information, select the Affirm or PayPal option. You’ll know whether you’re approved in seconds and can then complete your purchase.
Check out our Financing page to learn more.