LIMITED WARRANTY TERMS

This Limited Warranty is issued by Rad Life Mobility (“RLM” or “Company”), a Nevada corporation. It is applicable only for QuietKat-branded Product, including all of its components (“Product”) as set forth herein, purchased in the USA or Canada after September 28, 2026. Note: this Limited Warranty does not apply to third party products.

This Limited Warranty extends only to the original purchaser of the Product and valid transferee of the Product provided that the Product was originally purchased from RLM's online storefront (www.quietkat.com (“QuietKat Website”)), a physical RLM retail store, or an authorized RLM retail partner. Any warranty request for a Product not purchased from the QuietKat website or at an RLM retail store must be submitted with a receipt of purchase.

The Limited Warranty begins from the original purchaser’s receipt or purchase date (whichever is earlier) and will be verified by RLM (“Warranty Begin Date” or “Begin Date”). The Begin Date, and the applicable warranty period (if valid), are not restarted or extended if RLM repairs or replaces a Product or Component.

Limited Warranty

For ebikes: To expedite any warranty related claims, we strongly encourage registering your ebike: https://quietkat.com/pages/warranty-registration?srsltid=AU7gw4VKIkCXxjJ7YrwF42X2O3qC3BTvxaqBspnhOKp0N1OB8G4YR9ue. By registering your ebike, RLM will be able to easily access records for your ebike to streamline requests/inquiries. By registering your QuietKat-branded Product with RLM, you expressly agree to be subject to and bound by RLM’s Terms of Purchase. The limited warranty commences from the Begin Date.

A Product purchased directly from RLM is subject to the following two year (except as noted) limited warranty terms. Any component or part not expressly listed below will not be subject to a warranty. Please note, this Limited Warranty does not cover any defect, damage, failure, or loss caused by, arising from, or relating to, any modification of any electric or hardware component of the ebike or any other component or element that may impact the use or performance of your ebike.

· Battery: RLM warrants that the battery will be free of defects in materials and workmanship for 300 recharge cycles or 2 years from the Begin Date, whichever occurs first. Proper Battery care and charging should result in up to 75% of original capacity remaining for years following the Begin Date. This Battery Limited Warranty is subject to proper use and maintenance of the Battery as set forth in the applicable Owner’s Manual. Failure to comply with instructions regarding the use and maintenance of a Battery per the Owner’s Manual will void the limited warranty.

· Bike Frame and Components: RLM warrants that for a period of 2 years from the Begin Date, the Bike Frame and Its Components, as defined here, will be free of defects in materials and workmanship. The term “Bike Frame and Its Components” means: frame, forks, stem, handlebar, headset, seat post, brakes, lights, bottom bracket, rims, wheel hub, and reflectors.

· Additional Elements: Pedals, freewheel, crankset, cassette, derailleur, shifter, and saddles are subject to a limited 1-year warranty.

· QuietKat-Branded Optional Accessories and Default: 1 year limited warranty from the Begin Date.

· Labor: Labor will be provided for any Warranted Product(s) above with approval from RLM prior to the service being conducted.

· Replacements: Any replacement Product provided under this Limited Warranty is covered only for the

unexpired balance of the original product’s warranty term and does not restart or extend the warranty period.

Purchaser’s Sole and Exclusive Remedy Under This Limited Warranty

The Company warrants that the Product and its components will be free from defects in materials and workmanship under normal use in compliance with instructions in the product manual (if applicable) during the applicable warranty period. This Limited Warranty applies solely to ordinary product performance failures and does not apply to any incident involving personal injury or property damage, fire, overheating, thermal event, or other safety-related occurrence.

In the event of a non-conformity in workmanship or materials in one or more components of the Product, RLM’s sole obligation under this Limited Warranty is repair or replacement of any non-conforming component. Under no circumstances shall the Company’s total warranty obligation exceed the fair market value of the Product or the specific part or component of a Product giving rise to the warranty claim. This is the warranty holder's sole and exclusive remedy for the Product under this Limited Warranty. By way of example but not limitation, the following costs and expenses are not covered by this Limited Warranty: (i) labor costs for the removal or reinstallation of a non-conforming component of the Product; (ii) shipping and freight expenses required to return a non-conforming component to RLM and receive a replacement or repaired component or (iii) damages associated with personal injury or property damage. In some instances, the exact replacement component may no longer be available, in which case RLM will replace the non-conforming component with the most similar component available. Repaired or replaced components are warranted under the original warranty terms and solely for the remaining balance of the Limited Warranty period applicable to that component(s) which is/are repaired or replaced.

Wear and Tear Excluded

Wear and tear are not a defect in materials or workmanship, and are not covered under this Limited Warranty. Wear and tear are terms to describe damage or wear that occurs as a result of normal use. For example, your tires and tubes and brake pads will wear out over time. Furthermore, fading, scratches and other potential damage to the paint, or bike graphics because of normal use and exposure to the elements are not covered. A non-exhaustive list of typical wear and tear items:

· Brake Pads

· Chains

· Chainring

· Derailleur Pulley Wheels (Part of Derailleur Assembly)

· Shift/Brake Cables and Housing,

· Hydraulic Brake Hose and Fluid

· Tires

· Tubes

· Frame Paint/Decals

· Bearings (Headset, Bottom Bracket, Front Hub)

· Spokes.

NO AGENT, EMPLOYEE, DEALER, REPRESENTATIVE, RETAILER OR RESELLER IS AUTHORIZED TO MODIFY OR EXTEND THIS LIMITED WARRANTY OR TO MAKE BINDING REPRESENTATIONS OR CLAIMS, WHETHER IN ADVERTISING, PRESENTATIONS OR OTHERWISE, ON BEHALF OF RLM REGARDING THE PRODUCTS OR THIS LIMITED WARRANTY. DETERMINING WHETHER A CLAIM IS COVERED BY THIS LIMITED WARRANTY SHALL BE IN RLM’S SOLE DISCRETION AND IN ACCORDANCE WITH THE TERMS AND CONDITIONS SET FORTH HEREIN. PLEASE CONTACT RLM CUSTOMER SERVICE WITH ANY QUESTIONS.

This Limited Warranty Does Not Cover:

· Any damage or defects to a Product resulting from failure to follow instructions in the Product owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the Product as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance.

· Damage, failure or loss caused by any unauthorized service or use of unauthorized parts.

· Battery damage resulting from power surges, use of an improper charger, improper maintenance or other such misuse, normal wear or water damage.

· Rust or corrosion.

· Improper maintenance, assembly, or installation.

· Use of the Product for abnormal, competitive, commercial activities, or any purposes beyond its intended design.

· Modifications from the original condition.

· Improper modification, alteration or installation of components, parts, or accessories not originally intended for or compatible with the Product.

· Paint and decal damage resulting from taking part in competitions, jumping, downhill and/or training for such activities or events, or from exposing the bike to, or riding it in, severe conditions or climates.

DISCLAIMER OF WARRANTY

THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY THAT LAW. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

RLM’s SOLE LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE REPLACEMENT OR REPAIR, AS SET FORTH ABOVE AND SUBJECT TO THE FAIR MARKET VALUE MONETARY CAP REFERENCED ABOVE. IN NO EVENT WILL RLM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL (WHETHER DIRECT OR INDIRECT), SPECIAL, OR PUNITIVE DAMAGES INCLUDING, BUT NOT LIMITED TO, LABOR, REMOVAL, REINSTALLATION, REFINISHING, LOSS OF USE OF THE PRODUCT, LOSS OF PROFITS, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE) OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION AND LIMITATION OF DAMAGES SET FORTH IN THIS SECTION IS A SEPARATELY BARGAINED-FOR AND INDEPENDENT ALLOCATION OF RISK, IS INTENDED TO BE ENFORCEABLE INDEPENDENTLY OF ANY OTHER PROVISION OF THIS LIMITED WARRANTY, AND SHALL REMAIN IN FULL FORCE AND EFFECT NOTWITHSTANDING,

AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED OR EXCLUSIVE REMEDY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, AND PROVINCE TO PROVINCE. EVEN IF THIS LIMITED WARRANTY IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL RLM’S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT WARRANTED HEREUNDER, OR THE NON-CONFORMING COMPONENT THEREOF, WHICHEVER IS THE LESSER AMOUNT.

Claims Process

RLM WILL NOT REPLACE ANY PRODUCT UNDER THIS LIMITED WARRANTY WITHOUT FIRST SEEING PHOTOS OR VIDEO OF THE DAMAGED WARRANTED PRODUCT.

In order to exercise your right to repair or replacement of a Product under this Limited Warranty, you must:

· Contact the RLM Customer Service team through our Help Center. The Customer Service team will work with you on the problem with your Product to identify potential simple fixes.

· If the Customer Service team determines that a Product must be repaired or replaced, they will provide you with a set of instructions for having a RLM-Authorized Service Provider repair the Product or for returning the non-conforming Product for replacement.

· After you receive the replacement Product, the Customer Service team will also provide you with instructions for your installation of the Product.

· You will be responsible for shipping costs associated with returning a Warranted Product(s), unless RLM agrees in writing to pay for such shipping costs. A replacement Product under this Limited Warranty shall only be shipped to the original purchaser’s address.

DISPUTE RESOLUTION AND BINDING ARBITRATION

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, AND THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AMERICAN ARBITRATION ASSOCIATION’S COMPREHENSIVE ARBITRATION RULES. YOU AND RLM AGREE TO RESOLVE ANY DISPUTES BETWEEN US EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS, WHICH MEANS YOU AND RLM WAIVE ANY RIGHT TO LITIGATE DISPUTES IN A COURT OR BEFORE A JURY, OR AS PART OF A CLASS ACTION, A REPRESENTATIVE ACTION, A CONSOLIDATED ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY.

a. This arbitration requirement applies to any claim or dispute of any kind (whether in contract, tort, or otherwise, whether pre-existing, present, or future, and including statutory, common law, or equitable) between You and RLM, its affiliates, agents, employees, successors, assigns, direct and indirect subsidiaries, and any third party providing any products or services to You in connection with Your purchase that relates in any way to Your purchase of the Products, these Terms, or RLM’s marketing or advertising (“Claims”).

b. You still have the right to bring individual Claims in small claims court, to the extent that You qualify.

c. RLM will pay the arbitration/arbitrator fees.

d. Arbitration shall be administered by the American Arbitration Association (AAA), subject to its Consumer Arbitration Rules, available at (800) 778-7879 and www.adr.org

e. Discovery shall be permitted in arbitration subject to AAA Consumer Arbitration Rules.

f. The arbitrator shall have exclusive authority to resolve any arbitrability issues including any dispute over these Terms or this arbitration provision’s scope, application, meaning, and enforceability. The arbitrator shall be empowered to grant whatever relief would be available in court. Any award of the arbitrator(s) shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

g. Claims may not be arbitrated on a class or representative basis. You and RLM agree to arbitration only on an individual basis. Neither You nor RLM may join or consolidate claims of others or participate in any claim as a class representative or a class member. If any portion of this arbitration agreement is found unenforceable, the unenforceable portion shall be severed, and the remaining arbitration terms shall be enforced (but in no event will there be a class arbitration). This paragraph controls over any inconsistent term in any other agreement.

h. You and RLM agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.

i. This arbitration shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA).

j. Informal Dispute Resolution. Before initiating arbitration, You and RLM agree first to attempt to resolve any Claim informally. The party asserting the Claim shall send the other party a written notice describing the Claim and the relief sought, and the parties shall attempt in good faith to resolve the Claim within sixty (60) days after the notice is received. Completion of this informal dispute resolution process is a condition precedent to initiating arbitration.